1. Register online.
    A written copy is available for completion on request from Westex direct. The completed warranty must be received within 60 days from the date of delivery.
  2. Retain your carpet receipt.
  3. Make sure your carpet is professionally fitted.
    Have your carpet fitted by a qualified fitter, in accordance with BS5325. Your carpet retailer will normally provide a quality fitting service.
  4. Retain a piece of left-over carpet after fitting.
    This can then be used by our Technical Department for testing, in the rare event of a problem arising.
  5. Clean your carpet regularly.
    Your carpet should be professionally cleaned a minimum of once every two years from the purchase date. Please keep the receipts from these services.

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